52 low data
HIB Contracting
5.0(1)✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Kitchen RenovationFlooring ContractorInterior Construction Contractor
1Click Energy Solutions (formerly 1Click Heating and Cooling)
Emergency & Quick-Turnaround RepairsFlooring ContractorInterior Construction ContractorTile ContractorWater Damage Restoration ServiceDry Wall ContractorDrainage ServiceWaterproofing Service
Google-verified359 Google reviews
- Location
- Old Toronto, Toronto
- Services
- Emergency & Quick-Turnaround Repairs, Flooring Contractor, Interior Construction Contractor
- Reviews
- 359
- Ranking
- #91 in Emergency & Quick-Turnaround Repairs
- Best for
- Homeowners needing fast, professional heat pump installation with minimal disruption and responsive account support.
Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-09-08.
What recent reviews say
Most customers report smooth heat pump installations with friendly, hardworking crews who explain the process clearly and clean up thoroughly. Staff members like Brandon, Jess, and the Singh brothers are frequently named for patience and professionalism. Two rare complaints stand out: one customer's system failed repeatedly after installation with no technical records provided; another had installation work abandoned mid-project.
The business appears strongest on service speed (jobs done in one to six hours) and attention to detail, though the performance issues in one review and the cancelled job raise concerns about consistency in commissioning and follow-through on problem resolution.
Praised for
- polite and professional staff
- efficient installation and cleanup
- accessible and transparent communication
- skilled technicians
- strong project completion
Watch-outs
- unresolved heating/cooling performance issues
- lack of service documentation provided to customer
- installation defects (seams, refrigerant problems)
- job cancellation with no follow-up
skilled-craftsmanshipon-time-completionclear-communicationclean-worksiteattention-to-detaildelayed-timelineshoddy-workmanship
Best for: Homeowners needing fast, professional heat pump installation with minimal disruption and responsive account support.
Think twice if: System performance issues after installation warrant detailed commissioning records; one review mentions abandonment mid-project without explanation or follow-up.
Where this business shines
- Fast installation (under 2 to 6 hours)
- Named staff available throughout process
- Thorough cleanup and finishing detail
- Work completed across multiple provinces
Worth knowing
- Staff named: Brandon (account support and installation), Jess Pennington (accessible even on holidays), Dylan Steinberg, Harjinder Singh, Jasvinder Singh, Manpreet Singh, Yama, Sasan, Armiin
- Heat pump installations completed in 1-6 hours typically
- Electrical service upgrades also performed alongside HVAC work
- System performance failure documented in one review despite multiple service visits; customer reported lack of technical records provided
What reviews say by service
- Emergency & Quick-Turnaround Repairs
- Heat pump service calls performed, but one customer's repeated service visits did not resolve performance issues.
- Water Damage Restoration Service
- Not evidenced in reviews.
- Interior Construction Contractor
- Electrical service upgrades completed alongside HVAC installations.
- Dry Wall Contractor
- One complaint mentions holes put in walls during installation; work then abandoned.
- Drainage Service
- Not evidenced in reviews.
- Waterproofing Service
- One review mentions concerns about weather sealing and open seams on heat pump installation.
How it compares
- Rated 4.6 against a 4.86 average across the 105 emergency & quick-turnaround repairs businesses listed here.
- Has more Google reviews than 99% of the businesses in this directory.
What earned this score?
How We Score Star rating 74
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30
Rating breakdown
5
313
4
9
3
7
2
2
1
28
Common questions
- How long does a typical heat pump installation take?
- Most installations are completed in one to six hours, including ductwork connections, electrical panel work, and cleanup, based on recent reviews.
- Do you provide service records and documentation after installation?
- One customer specifically complained about not receiving service reports and technical records; this is a concern to clarify before booking.
- Are your technicians available on holidays or weekends?
- Staff member Jess Pennington was described as accessible even on holidays in one recent review, suggesting some flexibility outside standard hours.
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