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Canada's Restoration Services

Updated 2026-08-08 · 31,367 reviewed · 300 listed · Scored from 37 Google reviews · How we rank ›

4.8(37) 81 composite score See reviews on Google ✓ Google-verified
Water Damage Restoration ServiceFlooring ContractorInterior Construction ContractorTile ContractorDry Wall ContractorDrainage ServiceWaterproofing Service

Google-verified37 Google reviewsover 16 years

Canada's Restoration Services
Services
Water Damage Restoration Service, Flooring Contractor, Interior Construction Contractor
Reviews
37

What recent reviews say

Most work finishes on schedule with crews arriving prepared, explaining the process clearly, and sending before-and-after photos. Projects span attic mold removal, basement water damage, asbestos abatement, and flooring prep. Staff like Lester, Julio, Jesus, and Eduardo are named repeatedly for professionalism.

One major rebuild involving drywall and baseboards after lead paint abatement went wrong: repairs were visibly poor, finished floors were damaged despite explicit requests for protection, and work took weeks longer than promised. The reviewer taught themselves mudding to fix mistakes and questioned the crew's competence on future abatement work.

Praised for
  • on-time, professional crew
  • thorough communication and explanation
  • meticulous before/after documentation
  • attention to detail and care for home
  • named staff reliability (Lester, Julio, Jesus, Eduardo, Alex, Jose)
Watch-outs
  • poor drywall repairs and mudding quality
  • lack of care for finished surfaces
  • overpromised timelines and underdelivered
  • made unauthorized decisions during work
on-time-completionclear-communicationattention-to-detailreliable-subcontractorsshoddy-workmanshipbudget-overrunsdelayed-timelineleft-mess
Best for: Homeowners and sellers needing urgent mold inspection, attic remediation, or water damage response in GTA.
Think twice if: Rebuild and drywall finishing work has shown poor quality control; stick to core water damage and mold services.

Strengths

  • Emergency response for water damage and mold
  • IICRC and WSIB certified, BBB A+
  • Field staff named and familiar to repeat clients
  • Before-and-after photo documentation standard

Worth knowing

  • Project Manager Lester Queralta handles quotes and oversees jobs; field technicians include Julio, Jesus, Eduardo, Jose, and Jose Manuel, named in multiple reviews
  • Air quality testing performed post-remediation; work complies with Ontario Regulation 278/05
  • BBB Accredited A+ rating; IICRC and WSIB certified; insured through Totten Group
  • One rebuild project involving lead paint abatement, drywall repair, and baseboards resulted in poor mudding quality, floor damage despite explicit protection request, and timeline blown from 1 day to 10 days

What reviews say by service

Water Damage Restoration Service
Multiple reviews praise quick response, minimal damage during basement flooding and foundation seepage; one reviewer noted crew found hidden mold during water cleanup.
Dry Wall Contractor
Single negative review cited drywall mudding visibly poor: bumps, mesh peeking through, incomplete corner tape left bare; homeowner had to teach themselves mudding to fix.
Flooring Contractor
Flooring removal and prep praised for careful, thorough work; one negative review alleged finished heritage floors were trampled and dusty despite explicit request for coverage.
Interior Construction Contractor
Lead paint abatement execution was acceptable, but rebuild (drywall, baseboards, finishes) fell short: rushed, careless, overpromised, unauthorized decisions.
Tile Contractor
No clear review evidence.
Drainage Service
One reviewer noted crew discovered foundation crack causing moisture during wall investigation; handled professionally.

How it compares

  • Rated 4.8 against a 4.84 average across the 184 water damage restoration service businesses listed here.
  • Has more Google reviews than 55% of the businesses in this directory.

How we scored this

How We Score
Star rating 88
Review volume 69
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
35
4
0
3
0
2
0
1
2

Common questions

Do you provide before-and-after photos?
Yes. Multiple reviews confirm the team sends before-and-after pictures of the work and explains the process step-by-step.
What areas in the GTA do you service?
The business states it serves Toronto, North York, Etobicoke, Scarborough, York, East York, and Alexandra Park.
Are you certified for mold remediation?
The business states it holds IICRC certification, WSIB certification, and BBB A+ accreditation. Work complies with Ontario Regulation 278/05.
Request a quote

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Last updated 2026-08-08