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Desa Contracting and Restoration

Updated 2026-09-08 · 31,213 reviewed · 300 listed · Scored from 97 Google reviews · How we rank ›

4.9(97) 90 composite score See reviews on Google ✓ Google-verified
Water Damage Restoration ServiceDrainage ServiceWaterproofing ServiceBasement Renovation & FinishingBathroom RenovationKitchen RenovationCustom Carpentry & FinishingHome BuilderHome Additions & Second StoreysFlooring ContractorInterior DesignerInterior Construction ContractorTile ContractorEmergency & Quick-Turnaround RepairsCustom Home BuilderDry Wall Contractor

Google-verified97 Google reviewsover 10 years

Desa Contracting and Restoration
Location
Markham
Services
Water Damage Restoration Service, Drainage Service, Waterproofing Service
Reviews
97
Ranking
#5 in Water Damage Restoration Service
Best for
Condo and home owners facing urgent water or fire damage who need rapid response and full insurance coordination.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-08-08.

What recent reviews say

Water damage hits fast, and Desa responds faster. Reviewers consistently report the team arriving promptly, containing damage quickly, and restoring spaces to like-new condition without mess. Communication throughout is clear and frequent.

Named staff including Ismael (project manager), Araceli, Hasan, Alvin, and Barish handle work ranging from flood mitigation to condo kitchens and bathrooms. Reviewers praise their knowledge, honesty, and willingness to go beyond scope. Several note the team's especially gracious manner during stressful situations.

Praised for
  • on-time completion
  • clean worksites
  • responsive communication
  • attentive to detail
  • emergency response speed
punctualon-time-completionclean-worksiteattention-to-detailclear-communicationskilled-craftsmanshipproject-managementreliable-subcontractors
Best for: Condo and home owners facing urgent water or fire damage who need rapid response and full insurance coordination.

Where this business shines

  • Fast emergency response
  • Named skilled team members
  • Restores to pristine finish
  • Insurance coordination support

Worth knowing

  • Ismael serves as project manager; Araceli, Hasan, Alvin, and Barish are named crew members
  • Responded to emergency flood mitigation the same day
  • Worked directly with insurance companies to ensure fair compensation
  • Completed restoration work on short notice when primary vendor delayed
  • Included trim and baseboard restoration in scope without extra charge

What reviews say by service

Water Damage Restoration Service
Fast emergency arrival, thorough restoration to like-new condition, respectful coordination with insurance.
Drainage Service
Website lists drainage work; no review text speaks specifically to this service.
Waterproofing Service
Website lists waterproofing; no review text speaks specifically to this service.
Basement Renovation & Finishing
Website lists basement work; no review text speaks specifically to this service.
Bathroom Renovation
Website lists condo bathroom renovation; no review text speaks specifically to this service.
Kitchen Renovation
Website lists condo kitchen renovation; no review text speaks specifically to this service.

How it compares

  • Rated 4.9 against a 4.83 average across the 185 water damage restoration service businesses listed here.
  • Has more Google reviews than 79% of the businesses in this directory.

What earned this score?

How We Score
Star rating 93
Review volume 86
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
94
4
1
3
0
2
1
1
1

Common questions

How quickly can you respond to a water emergency?
One reviewer reported Ismael and the team were at their door ready to start water mitigation immediately after their condo flooded. Another praised their speed in starting restoration work on short notice when the insurance company's preferred vendor couldn't start within the agreed timeframe.
Do you work with insurance companies?
Yes. A reviewer noted the company coordinated directly with their insurer and went extra effort to ensure Desa was paid fairly for restoration work rather than being short-changed.
Will my space be left clean?
Reviewers consistently report worksites stayed spotless throughout the project, with crews leaving no mess behind.
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Last updated 2026-09-08