- Do you respond to emergencies after hours?
- The website lists seven days of opening hours. Recent reviews document emergency response to pipe bursts and major snowstorms, suggesting 24/7 availability, but specific emergency hours are not stated in the inputs.
- Will you handle insurance claims?
- Yes. Their website lists Insurance Coordination and Support among services, and multiple reviews mention the business coordinating directly with insurance providers like TD Insurance.
- What certifications does DKI Toronto East hold?
- Their website claims Applied Structural Drying, Fire and Smoke Restoration, Applied Microbial Remediation, Odour Control, Asbestos Abatement Type 1 & 2, and Water Damage Restoration certifications.