Google-verified22 Google reviews
Florentia's consistent strength is speed and professionalism. Reviewers praise quick response on water damage calls, contained and thorough cleanup, and Ardit's calm problem-solving. The team handles sewer backups, basement floods, and drywall repairs with minimal mess and genuine follow-through.
Across water damage, basement repairs, and renovation work, customers report transparent timelines, honest advice, and finishing details that exceed expectations. Communication remains clear from first call through project completion. No negative patterns emerged across the 19 reviews examined.
All 8 reviews are five-star, praising Ahmad and Ali's expertise in hardwood and flooring selection and installation. Reviewers highlight punctual work, transparent pricing, professional handling of challenges, and integration of flooring with tile. Staff named: Sam and the installation crew also praised for quality craftsmanship.
Most of Jerry's clients have worked with him repeatedly over years, citing consistent bathroom and basement renos completed on time and within budget. Kevin and the wider team earn specific praise for design suggestions, problem-solving during scope changes, and care with finishing details-even personal touches like installing glass themselves when needed. Two complaints flag poor phone manners when fielding estimate requests, suggesting a gap in early customer interactions.
All 11 reviews are five-star, with customers highlighting professional service, timely completion, and meticulous cleanup. Reviewers consistently praise hardwood floor installations and attention to detail, with one noting the team moved heavy furniture without complaint and even suggested custom vents. Pricing competitive against other Toronto installers.
Last updated 2026-08-08