Google-verified25 Google reviews24+ years
When the crew shows up, they work fast and know their trade: basement floods cleared in hours, mold removed properly, burst pipes fixed with precision. But reviewers warn the office frequently bills two to three times the initial quote, charges travel time without warning, and leaves customers confused about what labour and equipment actually cost. A few mention language barriers with crews. The pattern is clear: strong fieldwork undermined by billing surprises and poor upfront communication.
Two five-star reviews praise the team for courtesy, speed, and affordability on multiple projects. Three one-star reviews document serious problems: cracked and peeling concrete work within months, no response to complaints despite guarantees, and platform management concerns. The business averages 2.6 stars across 5 reviews.
Two customers report excellent roof work and reliable service; one alleges a bait-and-switch scheme involving fabricated damage claims, inflated quotes ($110k vs actual $20k), and threatening collection calls. Limited review evidence makes strong conclusions difficult.
One customer praised Ray's crew for quality drainage and driveway work, cleanliness, and respect. Another reported significant chipping within a year and the company failed to honour its follow-up commitment. Evidence is limited.
Last updated 2026-08-08