Can TROC work on complex projects like basement gutting or multi-unit condos?

Yes. Reviews cite a full basement gut-and-rebuild with bathroom, condo unit renovations, and main-floor projects involving wall removal and structural work. One reviewer noted TROC handled complex building requirements and finished the bathroom ahead of schedule.

Do they give daily updates during the project?

Yes. Multiple customers report daily site supervisor visits, advance notice of who is arriving and what work is planned, and end-of-day clean-up. One project manager sent daily photos.

What happens if problems come up during work?

Reviewers report issues are typically identified and resolved within hours to 1-2 days. One customer praised the team for finding solutions within a few hours; another noted problems were dealt with "promptly and professionally without major disruption."

The Renovators of Canada

Updated 2026-08-08 · 31,367 reviewed · 300 listed · Scored from 75 Google reviews · How we rank ›

4.7(75) 81 composite score See reviews on Google ✓ Google-verified

Kitchen RenovationHome Additions & Second StoreysEmergency & Quick-Turnaround RepairsBathroom RenovationBasement Renovation & FinishingWhole-Home & Gut RenovationCustom Carpentry & FinishingInterior DesignerFlooring ContractorInterior Construction ContractorHome BuilderCustom Home BuilderTile ContractorDry Wall ContractorDrainage ServiceWaterproofing Service

Google-verified75 Google reviews

Services: Kitchen Renovation, Home Additions & Second Storeys, Emergency & Quick-Turnaround Repairs
Reviews: 75

What recent reviews say

Most customers praise TROC for finishing on time and budget with skilled trades and daily site updates. Project managers William, Jeff, and Cesar earned particular respect for staying accessible and solving problems within hours. One significant dispute involved an 8-month basement and bathroom job that ran triple the quote, with structural mistakes, poor material handling, and subcontractor payment failures requiring a second contractor to redo work.

Praised for

on-time, on-budget delivery
clear daily communication and updates
skilled tradespeople and workmanship
professional project management
willing to solve problems quickly

Watch-outs

structural work done incorrectly
poor workmanship and careless mistakes
subcontractor payment and lien issues
inaccurate invoicing
extended timeline (8 months vs. quoted 2-3 months)

on-time-completionfair-pricingclear-communicationskilled-craftsmanshipproject-managementattention-to-detailclean-worksitebudget-overrunsdelayed-timelinepoor-communicationshoddy-workmanshipreliable-subcontractors

Best for: Homeowners undertaking kitchen, bathroom, or basement renovations who prioritize transparent communication and consistent project oversight.

Think twice if: Projects involving complex structural work or multiple subcontractors; one customer's experience included structural mistakes and unpaid subcontractor issues that required remedial work.

Strengths

Named project managers (William, Jeff, Cesar) stay accessible and manage site daily
Transparent stage-by-stage cost tracking; quoted extras are disclosed upfront
Tradespeople (Ralston, Mehmet, Eugene, etc.) consistently praised for skill and professionalism
On-time delivery is standard; one reviewer noted only one "no work" day due to ahead-of-schedule progress

Worth knowing

Project managers William, Jeff (Tindall), and Cesar are named as standout coordinators who provide daily updates and same-day or next-day problem resolution
Tradespeople routinely named: Ralston, Mehmet, Eugene, Mahmet, Eric, Ron, Ali, Armando, Mark, Josh, Caesar, Perry, David
One reviewer reported their main-floor reno (kitchen, powder room, flooring, trim, lighting) came in on time and on budget despite full tear-down scope
One disputed project was quoted at 2-3 months but took 8 months, with structural errors and subcontractor lien threat requiring second contractor remediation
Daily clean-up and workspace organization mentioned as consistent practice

What reviews say by service

Kitchen Renovation: Praised for exceeding expectations; customers report quality finishes and on-time delivery despite complex tear-down and rebuild scope.
Bathroom Renovation: Strong praise for workmanship, tile removal/replacement, fixture selection, and schedule adherence. One dispute involved bathroom as part of 8-month project with structural and material-handling errors.
Basement Renovation & Finishing: One full basement gut-and-rebuild with bathroom earned five stars for staying on schedule and finishing ahead of estimate.
Home Additions & Second Storeys: One reviewer mentioned kitchen and entryway project with wall moving; completed on budget and on time.
Whole-Home & Gut Renovation: Main-floor renovation (kitchen, powder room, flooring, trim, lighting) completed on time with high satisfaction.
Flooring Contractor: Praised as part of main-floor renovation; came out as expected.

How it compares

Rated 4.7 against a 4.87 average across the 152 kitchen renovation businesses listed here.
Has more Google reviews than 75% of the businesses in this directory.

How we scored this

How We Score

Star rating 83

Review volume 82

Review recency 100

Review sentiment 61

Profile completeness 100

Verification 30

Rating breakdown

Common questions

Can TROC work on complex projects like basement gutting or multi-unit condos?: Yes. Reviews cite a full basement gut-and-rebuild with bathroom, condo unit renovations, and main-floor projects involving wall removal and structural work. One reviewer noted TROC handled complex building requirements and finished the bathroom ahead of schedule.
Do they give daily updates during the project?: Yes. Multiple customers report daily site supervisor visits, advance notice of who is arriving and what work is planned, and end-of-day clean-up. One project manager sent daily photos.
What happens if problems come up during work?: Reviewers report issues are typically identified and resolved within hours to 1-2 days. One customer praised the team for finding solutions within a few hours; another noted problems were dealt with "promptly and professionally without major disruption."

Request a quote

Similar renovation contractors nearby

Reno Compass - Your Renovation Project Starts Here

4.8(127)✓ Google-verified

Reno Compass delivers consistent, high-quality renovations with strong project oversight and transparent communication. Reviewers consistently praise on-time completion, budget honesty, and Vincent's team's ability to guide clients through complex decisions while maintaining respect for living spaces during construction.

Kitchen RenovationHome Additions & Second StoreysWhole-Home & Gut Renovation

View profile

JY Construction | Commercial Renovation Company in Toronto

4.9(36)✓ Google-verified

Reviewers consistently praise JY Construction for professionalism, responsiveness, and skilled execution across residential and commercial work. The owner and team are described as patient, detail-oriented, and genuinely invested in solving problems rather than rushing jobs.

Kitchen RenovationCustom Carpentry & FinishingEmergency & Quick-Turnaround Repairs

View profile

79 low data

Dupont Custom Homes

4.9(19)✓ Google-verified

Ken and Dupont Custom Homes deliver skilled work across kitchens, exteriors, and whole-home projects, handling jobs start to finish with strong technical knowledge and customer focus.

Custom Home BuilderKitchen RenovationInterior Designer

View profile

The Renovators of Canada

What recent reviews say

Strengths

Worth knowing

What reviews say by service

How it compares

How we scored this

Rating breakdown

Common questions

Similar renovation contractors nearby

Reno Compass - Your Renovation Project Starts Here

JY Construction | Commercial Renovation Company in Toronto

Dupont Custom Homes

Own this business? Get featured