Google-verified61 Google reviews
Core details are sourced from this business's Google Business Profile (checked 2026-09-08).
Most jobs proceed smoothly, with crews earning consistent praise for professionalism and pricing. Andrew and Noah appear regularly in five-star reviews. One significant dispute centres on a $13,000+ flat roof repair that leaked within days of completion and never got fixed; the reviewer rearranged their schedule multiple times for follow-up visits that never materialised.
The company serves Scarborough, North York, Hamilton, and downtown Toronto. Most reviews mention roofing work. The single one-star complaint reveals a serious gap: post-project accountability when repairs fail. The 97% five-star rate masks this buried issue.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
All 11 reviewers gave five stars, citing professional service, excellent results on courts, and approachable staff. Ron was named as particularly pleasant to work with. The business specializes in basketball court installation and refinishing, expanding into epoxy flooring and concrete resurfacing across the GTA.
When technicians show up, they solve problems fast and courteously. Reviewers praise on-site service quality, citing blockages cleared within hours, friendly and knowledgeable staff, and effective repairs. The core weakness is administrative: billing errors occur repeatedly (wrong amounts, missed months, multi-payment debits), customer service fails to respond to complaints or follow up on promised timelines, claims take months to resolve or are rejected outright, and service scheduling can drag for weeks with minimal communication. The split is sharp. Five-star reviews describe a useful insurance product with reliable field teams. One- and two-star reviews from customers with longer tenure paint a pattern of organizational dysfunction: billing mishaps without explanation, support reps who cannot access records or escalate issues, and an apparent disconnect between the company's capacity to dispatch crews and its back-office ability to manage accounts or honour claims.
Last updated 2026-09-08