
Pro renovation services
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Google-verified22 Google reviewsover fifteen years
All 22 reviews are five-star. Reviewers consistently praise Ben and his crew for showing up on time, delivering on budget, and explaining their work as it progresses. They earn repeated mentions for underpinning, basement waterproofing, concrete work (driveways, patios, walkways), and professionalism even on complex projects.
Based on limited recent reviews, so treat this as low-confidence.

Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

Five months of full-gut work on an old semi, extensive kitchen and bathroom projects, and multi-year laneway suites all came in on time and on budget. Mo, Robert, Ezad, Greg, and Dave show up daily, send photos mid-week, and handle surprises (old-house issues, load-bearing walls, underpinning) with transparency rather than panic. They coordinate trades to work in tight quarters without rattling neighbours and bring in their own designer, Ghalib, to steer owners away from costly mistakes before they happen. Complaints center on impatient crew drivers in tight East York streets; otherwise, owners report feeling heard, respected, and cared for through to completion and beyond. The company has worked consistently through pandemic supply chaos and pulled off early laneway-suite projects during regulatory uncertainty.

Most calls come for water emergencies, and Essential Restoration sends technicians within the hour, often with specialized leak-finding methods like simulated rain tests. Staff communicate clearly about damage and timelines, protect surrounding areas during invasive work, and follow through with drywall repair, painting, and floor replacement. One customer found their approach fell short of expectations, citing work quality and honesty concerns; another flagged a wrong phone number in their directory listing. The business names specific technicians across reviews (Pavli, Dennis, Damian, Mario, Sam, Denis, Petre), suggesting stable crew familiarity with both emergency restoration and finishing work. Water damage from leaks and basement flooding account for most positive mentions. Drywall repair, painting, and flooring replacement appear consistent strengths. Insurance claim management is listed on their website but rarely mentioned directly in reviews.
Last updated 2026-08-08