Google-verified55 Google reviews13+ years
Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-08-08.
Reviewers consistently report same-night or same-hour response to water damage, with named technicians (Dennis, Damian, Pavli, Sam, Denis, Petre, Mario, Valentino, Pablo, Devis, Andi, Pavi, Jesus) handling leak diagnosis and drywall repair. Multiple reviews praise clear explanations, plastic coverage to protect surrounding areas, efficient multi-day drying setups with fans and dehumidifiers, and thorough restoration including painting and baseboards.
One recent review reported misleading contact information. A small minority cite poor workmanship or dishonesty, though most five-star reviews emphasize professionalism, politeness, and finishing touches like minimal mess and fresh paint.
All 22 reviews are five-star. Reviewers consistently praise Ben and his crew for showing up on time, delivering on budget, and explaining their work as it progresses. They earn repeated mentions for underpinning, basement waterproofing, concrete work (driveways, patios, walkways), and professionalism even on complex projects.
Most clients praise the showroom staff-particularly Nicole, Aftab, and Daniela-for knowledgeable advice and friendly service. Installation teams are often commended for skill and attention to detail. Repeat contractors and homeowners report reliable timelines and high-quality finishes. However, a small number experienced poor installation execution and dismissive responses when product defects arose, with one client reporting the owners resisted acknowledging grade inconsistencies in engineered hardwood. The business supplies hardwood, engineered wood, laminate, luxury vinyl, carpet, and area rugs across Toronto and the GTA. Pricing is generally described as fair, and the clean, well-organized showroom makes comparing samples straightforward. Service extends to removal, subfloor prep, baseboards, and custom stair nosing. Long-term contractor relationships span over eight years.
Clients consistently report stress-free, well-organized renovations from initial scoping through project completion. Named project managers (Mohammad, Ezad, Robert, Greg, Dave) earn repeated praise for daily site presence, detailed updates via BuilderTrend or email, and responsiveness at all hours. Designer Ghalib and co-owner Kevin maintain high standards across repeat clients and large, complex jobs alike. Most projects finish on time and on budget despite surprises in older homes. Transparent pricing spreadsheets, weekly check-ins, and same-day issue resolution are standard. Work quality is repeatedly described as beautiful and flawless, with trades staying punctual and clean. Staff often follow up after completion with adjustments or courtesy gestures.
Last updated 2026-09-08