- How do you stay updated on project progress?
- Norseman uses the BuilderTrend app or email to send daily photos and updates. Project managers also hold weekly in-person or online check-in meetings, and respond to calls and texts at all hours.
- What happens if my old home has surprise issues during renovation?
- Project managers investigate and explain options, implications, and costs upfront. The team has extensive experience with homes over 100 years old and coordinates trades to address surprises without derailing the timeline.
- Can you help me with design decisions, or do I need my own designer?
- Norseman has an in-house interior designer (Ghalib) who works with clients to interpret style and preferences. He is included as part of the renovation team.