Best water damage restoration companies in the Greater Toronto Area

★★★★★4.8 (132 reviews)score 90/100

DKI posts the highest composite score on this list, built on 132 reviews at a 4.8 average, which is a large and consistent sample for this category. Reviewers repeatedly single out named coordinators like Kevin McDonald, Kyle, and Jericho for staying calm and clear with homeowners in the middle of a flood, then following through with careful, damage-free cleanup. Their range covers emergency water response through mold, fire, and full renovation, so they can carry a job from disaster to finished space.

• Named crew and coordinators show up consistently across a large review base
• Careful handling of floors and furniture during basement restoration
• Responds to emergencies across East York, Scarborough, and the wider GTA
• Handles the full arc from water extraction to renovation

Google-verified132 Google reviewssince 1990, member of DKI Canada network since 2005

Services: water damage restoration service, kitchen renovation, flooring contractor, interior construction contractor

★★★★★4.9 (34 reviews)score 86/100

Primo posts a 4.9 average from 34 reviews, with reviewers repeatedly noting fast callbacks, on-time arrivals, and repairs that are genuinely hard to spot once finished. Mike's crew, including Ryan, Natasha, and Oaklan, gets named directly for skill and professionalism, and pricing is described as fair with no surprise add-ons.

• Fast response and easy scheduling
• Repairs blend into existing walls and ceilings
• Named, consistently praised crew members
• Thorough plastic sheeting and cleanup on every job

Watch out: Their focus is drywall, texture, and finish work rather than active water extraction, so a major flood may still need a mitigation crew alongside them.

Google-verified34 Google reviewsover 20 years

Services: dry wall contractor, flooring contractor, interior construction contractor, tile contractor

★★★★★4.9 (94 reviews)score 84/100

Toronto Restoration Services holds a 4.9 average across 94 reviews, one of the larger samples here, with Jason and Alex named repeatedly for punctual, tidy, fairly-priced work. They specialize in hardwood refinishing and floor repair alongside water-damage restoration, handling everything from 1950s hardwood to garage epoxy and herringbone floors.

• Strong review volume backing a near-perfect rating
• Precision hardwood and floor refinishing after water damage
• On-time arrivals and a clean worksite
• Fair, competitive pricing

Watch out: One recent client reported a communication gap after the job wrapped up, a rare exception in an otherwise reliable pattern.

Google-verified94 Google reviews

Services: flooring contractor, water damage restoration service, interior construction contractor, tile contractor

★★★★★4.8 (37 reviews)score 80/100

Canada's Restoration Services carries IICRC and WSIB certification plus a BBB A+ rating, and reviewers describe crews like Lester, Julio, and Eduardo arriving prepared and documenting work with before-and-after photos. Most jobs, spanning attic mold removal, basement flooding, and asbestos abatement, finish on schedule with clear explanations along the way.

• IICRC and WSIB certified with a BBB A+ rating
• Before-and-after photo documentation standard on jobs
• Named field staff familiar to repeat clients
• Covers mold, asbestos, and flooring prep alongside water damage

Watch out: One major rebuild involving lead paint abatement drew complaints about rough drywall repair and a timeline that ran weeks longer than promised.

Google-verified37 Google reviewsover 16 years

Services: water damage restoration service, flooring contractor, interior construction contractor, tile contractor

★★★★☆4.3 (55 reviews)score 78/100

Essential Restoration draws a steady stream of reports about same-night or same-hour arrival for active leaks, with a long list of named technicians handling diagnosis, drying setup, and drywall repair. The 4.3 average across 55 reviews sits a bit lower than others on this list, but the volume of positive detail, plastic coverage, fans and dehumidifiers, finished painting, still points to a capable, responsive crew.

• Fast dispatch, often same night or same hour
• Large roster of named technicians handling each stage
• Clear explanation of the drying and repair process
• Finishing touches like painting and baseboards included

Watch out: A small minority of reviews mention workmanship issues or a mixed-up contact number, worth asking about upfront.

Google-verified55 Google reviews13+ years

Services: water damage restoration service, flooring contractor, interior construction contractor, tile contractor

★★★★★5 (16 reviews)score 77/100

Every one of this company's 16 reviews is five stars, with reviewers crediting Raymond Driffield's calm, respectful leadership through stressful floods and mold jobs. They're noted for working outside normal business hours and leaving a clean site behind, though the review count is still on the smaller side compared to the larger names on this list.

• Perfect five-star record across all reviews so far
• Available for emergencies outside normal hours
• Calm, clear communication during stressful jobs
• Thorough, detail-oriented mold and water work

Watch out: Only 16 reviews are on record, so the track record, while spotless, is thinner than the more established companies here.

Google-verified16 Google reviewssince 2004

Services: emergency repair, custom carpentry finishing, basement renovation, flooring contractor

★★★★☆4.4 (27 reviews)score 77/100

This Canada's Restoration Services location earns a 4.4 average from 27 reviews, with Julio and Eduardo named again and again for same-day or next-morning arrivals and jobs completed without a callback. Photo and video documentation is standard, and staff like Lester and Alex are noted for quick follow-up on quotes.

• Same-day or next-morning emergency arrival
• Consistent named crew across repeat mentions
• Standard photo and video documentation of work
• IICRC and WSIB certified

Watch out: One reviewer flagged steep pricing on temporary drying equipment, and an older review cited a late arrival, though recent feedback skews reliable.

Google-verified27 Google reviews

Services: water damage restoration service, emergency repair, flooring contractor, home additions

★★★★★5 (2 reviews)score 53/100

NewCity has only two reviews on record so far, both five stars, which makes this an early-stage listing rather than a proven track record like the others here. Their business also spans home and kitchen renovation, which could suit homeowners who want restoration and rebuild handled by one team. Given the limited review volume, it's worth confirming current capacity and licensing directly before committing to a larger job.

• Perfect rating from early reviewers, 5.0 from 2 reviews
• Also offers home and kitchen renovation for follow-on repair work

Watch out: Only two reviews exist, so there isn't enough data yet to judge consistency against the more established names on this list.

Google-verified2 Google reviews

Services: bathroom renovation, kitchen renovation, basement renovation, flooring contractor